Customer Service 1-0-what?

There is nothing worse in a retail employee's life then the sale season. While customers love this time of year with all of the 40-75% o...

Every now and then we get what I can only assume are scholars in the store who like to point out when we do and do not speak or write someth...

I think it's time we talk about the do's and don'ts of applying for a job and interviewing...mostly don'ts. I do all of th...

I had to walk away today when I overheard a customer go up to the visual manager and angrily ask him why we have product on our mannequins t...

Every now and then we get a truly crazy person who takes up a ton of our time and in the end doesn't get anything. Today's crazy is ...

Okay it's time you learned some retail lingo because it always amazes me how many people don't know the difference between a promoti...

When you come to me and say, "I got good service but you need more people working." What do you expect me to say back? "Oh,...